Frequently Asked Questions

Shilajit is a natural tar-like substance formed over centuries from the decomposition of plant matter in the Himalayas. It contains over 80 minerals, fulvic acid, and other bioactive compounds that support energy, cognitive function, immune health, and overall vitality.

For our resin: Take a rice grain-sized amount (300-500mg) dissolved in warm water or milk once daily on an empty stomach. For gummies: Take 1-2 gummies daily with food. For honey sticks: Consume 1 stick daily, preferably in the morning.

Yes, every batch is tested by independent, FDA-registered laboratories for purity, potency, heavy metals, microbials, and contaminants. We provide certificates of analysis upon request.

Our Shilajit is sourced directly from pristine Himalayan regions at 18,000+ feet, using traditional harvesting methods. We ensure minimum 15% fulvic acid content and conduct rigorous quality testing for authenticity and purity.

Standard shipping takes 3-5 business days within the US. Express shipping (1-2 business days) and international shipping options are available. All orders are processed within 1 business day.

Yes, we ship to most countries worldwide. International shipping times vary by destination (7-21 business days). Additional customs fees may apply depending on your country's regulations.

We carefully package all orders, but if your items arrive damaged, please contact us within 48 hours with photos. We'll immediately send a replacement at no cost to you.

You can modify or cancel your order within 2 hours of placement. After that, orders are processed for shipping. Contact our support team immediately if you need to make changes.

We offer a 30-day money-back guarantee. If you're not completely satisfied, return unused products in original packaging for a full refund. Return shipping costs are covered by us for defective items.

Contact our support team to initiate a return. We'll provide a prepaid return label and instructions. Once we receive and inspect your return, refunds are processed within 3-5 business days.

For health and safety reasons, we cannot accept returns of opened consumable products unless they're defective or damaged upon arrival. Unopened products can be returned within 30 days.

Shilajit is generally safe for healthy adults. However, pregnant or nursing women, children, and individuals with medical conditions should consult a healthcare provider before use. Start with small doses to assess tolerance.

Shilajit is well-tolerated by most people. Rare side effects may include digestive upset if taken on an empty stomach or in large doses. Always follow recommended dosages and discontinue if you experience any adverse reactions.

While Shilajit is natural, it may interact with certain medications. Consult your healthcare provider before combining Shilajit with prescription medications, especially blood thinners or diabetes medications.

Many customers report increased energy within the first week. However, optimal benefits typically develop over 4-8 weeks of consistent use as your body adapts and mineral levels are restored.